Your Privacy is Our Priority
Solganic ("we," "our," "us") is committed to protecting the privacy of our farmers, customers, partners, and digital platform users. This Privacy Policy explains how we collect, use, store, and protect personal information when you use our services, including our website, digital soil health platform, WhatsApp chatbot, and fertilizer distribution programs.
1. Information We Collect
We may collect the following information:
Personal Information
Name, phone number, email address, location (village, district, province), and payment details
Agricultural Data
Soil analysis results, farm size, crop type, fertilizer use, composting materials, and farming practices
Platform Usage Data
Login details, preferences, and interactions with our online, offline, and WhatsApp tools
Transaction Data
Purchases of fertilizer, subscriptions, and service payments
2. How We Use Your Information
3. Data Sharing
We do not sell your personal data.
We may share information only with:
4. Data Security
We use encryption, secure servers, and access controls to protect your information. However, no system is 100% secure.
5. Your Rights
Access, correct, delete your data, and withdraw consent for communications.
6. Data Retention
We retain your data only as long as necessary to provide services or comply with legal requirements.
7. Children's Privacy
Our services are intended for adults involved in farming. We do not knowingly collect data from individuals under 18.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted with a revised effective date.
9. Contact Us
For questions about this Privacy Policy, please contact us via the contact details on our website.